DMI CONSULTING - Together Success is Certain

We would all like our business efforts to be rewarding both financially and in terms of personal satisfaction. In order to build a strong business or deliver a profitable project, one has to have effective business systems in place. From verbal advice to project management, DMI Consulting will help you develop the systems you need to win.

Please find below details of all the systems required for a business or a project to succeed, if you would like any assistance in developing any of these systems for your company or project, do contact us, we would be happy to see how we can be of assistance.

Typical Business Systems
Systems required by every business to be successful:

Property delivery systems:

• Property design development and protecting it legally
• Developing packaging and collateral material (e.g. catalogues etc.)
• Developing building method and process
• Developing building costing and bidding process

Building/inventory systems:

• Selecting builder
• Determining property or service warranties offered
• Establishing property or service pricing
• Establishing order process for building materials
• Reconciling physical build with accounting records

Order Processing Systems:

• Taking order and recording orders – by mail, fax, phone or online
• Fulfilling orders
• Managing orders

Billing and Accounts Receivable systems:

• Billing customers for the order
• Receiving payments for the order and crediting customers for payment
• Starting the collection process for delinquent receivables

Customer service systems

• Order cancellation procedure for inventory receiving and customer payment return
• Responding to customer complaints
• Performing warranty services

Accounts payable systems

• Purchasing procedure and approvals required
• Payment process for supplies and inventory
• Petty cash

Marketing Systems:

• Creating an overall marketing plan
• Designing and producing marketing materials
• Developing general leads prospects
• Creating an advertising plan
• Creating a public relations plan
• Creating a direct mailing plan
• Developing and maintaining a database
• Developing and maintaining a website
• Analysing and tracking sales statistics

Daily office operation systems

• Answering the phone
• Receiving and opening mail
• Purchasing and maintaining office supplies and equipment
• Faxing and email
• Dealing with receiving/outbound delivery needs
• Backing up and archiving data

Human resources

• Hiring procedures and employee agreements
• Training employees
• Payroll process and benefit plans

General accounting systems

• Managing the accounting process with daily, weekly, monthly, quarterly and annual reports
• Managing cash with future borrow needs secured and available
• Budgeting forecasting
• Reporting payroll taxes and with reserves for taxes

General corporate systems

• Negotiating, drafting and executing contracts
• Developing and protecting intellectual property
• Managing insurance needs and coverage
• Reporting and paying federal and state tax
• Planning for federal and state tax
• Managing and storing records
• Maintaining investor/shareholder relations
• Ensuring legal security
• Planning and managing growth

Physical Office space management

• Maintaining and designing telephone and electrical systems
• Planning permits and fees
• Ensuring physical security